Frequently Asked Questions - TLC Cleaning

Our highly trained technicians maintain a consistent pressure and distance from the property. Proper use of chemical mixtures ensure tolerances are met and not exceeded. Colors of your property are not compromised and in most cases are improved. In the case of vinyl siding, white colors become brighter after being cleaned by TLC expert technicians.

Periodic cleaning of exterior surfaces is recommended. Frequency of cleaning will depend on local conditions. Also, cleaning can greatly slow the ravages of nature and it will definitely enhance the beauty and preserve the value and livability of your home.

Our cleaning agents designed specifically to eliminate mildew and mold while also remove dirt and pollution. And it is safe for plants and bushes.

Pressure is controlled with a variety of tips so as not to destroy paint, siding, and thus preventing stripping or gouging of surfaces.

Extreme caution taken to insure that flowers or flowering plants are not harmed. However, some plants are more sensitive to chemical run off and spraying, thus we can not guarantee the safety of all flowering plants and bushes.

To clean the house using as little pressure as is possible eliminates a number of problems, such as concerns of water being forced behind siding, paint being blown off and water being pushed in around windows and doors.

The fact is that yes a pressure washer can remove paint or stain from a house or deck. But if the pressure washing is being used by a trained user this should never occur. Painted or stained surfaces do not necessarily require high pressure. We rely on detergent to do the work. The detergent is applied to the surface and after sufficient dwell time it is rinsed down with water. The rinsing occurs from a distance that will have no effect on the removal of any paint or stain.

Yes, even with the final step of flood rinsing all windows and glass surfaces can streak. Every effort is made to minimize streaks but nothing will stop water drying and streaking, except professional window cleaning.

Window Cleaning

If you contract us for window cleaning we hand scrub each window and squeegeed off to a brilliant sparkle. All sills are cleaned, and cob webs on the window and surrounding frames are removed. Glass as well as windows are cleaned. And spider debris is removed.

No, we are owner operated with trustworthy employees. Since we are in all areas of the customer’s home, we take pride in the trust we have built with customer over the years. All our services techs show up uniformed and clean cut.

We not only wipe screens down to remove dust and debris, we move all breakables items away from window to insure safety of personal items.

Gutter Cleaning

1. All gutters and downspouts cleaned so that no blockage remains.
2. Roofs blown off and any debris cleaned up

1. Gutters screen installation available.
2. And repairs to gutters can be made at additional price.

Carpet Cleaning

Hot Water extraction - The most recommended for carpet manufacturers, this provides deep down cleaning and disinfecting of carpet, with true steam cleaning.

On average, it will take approximately 10-15 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.

Water can damage carpet if it is not properly extracted. However, our truck mounted system removes 95% of the water with our industrial strength vacuum. Also, it's the method that most carpet manufacturers recommend.

Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet in general, turning on your air conditioning or heating system (depending on the time of year and your location) will help speed the process. While it typically takes 2-24 hours for the carpet to dry, you can walk on it as soon as we are finished.

NO, the problem results from residues being left in the carpet which attract dirt. The modern methods we use rinse virtually all of the cleaning agents out of carpet so it will not attract dirt.

The carpet may be walked on with clean feet or indoor shoes immediately after cleaning; however it is recommended limiting activity on the carpet to foot traffic until it is completely dry.

Our basic cleaning solution is very similar to laundry detergent. While it is both family and environmentally friendly, it is always a good idea to limit contact between the recently cleaned carpet and your children or pets.

We are professionally trained to move your furniture, and return it to its rightful place when cleaning is completed. We do suggest you remove priceless knick-knacks. Also, the more personal items on the floor that can be moved the more thorough the service will be.

All Services Fully Insured And Bonded

Yes, that's why we schedule appointments, confirm appointment, call customer when running late. Keeping customer up to date and not left wandering where we are or if we will be.

We use shoes covered before entering home so that we do not mess up or ruin flooring in home.

It is not necessary that you be home while your home is being serviced because we are thoroughly trained professionals you can trust. In addition some services are conducted outside such as Pressure Washing, Gutter Cleaning. Yet at times some homes (because of their age) may be susceptible to leaking. In order to provide the best possible service, we do recommend that someone be home before we begin cleaning to discuss any specific needs.

Yes, we are happy to work with you to correct any situation that may arise. In some cases this can mean cleaning specific areas of concern or even completely re-cleaning the areas in question. In the end, we're not satisfied until you are. Because you care. We Care!

You can reach out to our friends at R4Clean.